One of the typical reasons to get a server of your own is the fact you shall have comprehensive control over the software environment and you'll be able to install anything you need. This will allow you to run applications which require specific software to be present on the machine, which isn't possible with a shared Internet hosting server where you'll be able to install software only in the account, but not on a root level. If you are not very familiar with this type of matters, nonetheless, you may encounter issues since managing a hosting server of your own is different from managing a regular shared Internet hosting account. In this light, we offer an upgrade with our server solutions called Installation & Troubleshooting, hence our administrators can easily handle a variety of tasks that should be done or can resolve various problems that you could experience.
Installation and Troubleshooting in VPS Servers
The upgrade could be acquired for any one of the VPS server
packages no matter the Operating System and CP you have chosen or the task that you need to be performed as our administrators will aid you with anything related to the software on the server. This includes, but is not limited to, setting up third-party software, setting up server options, troubleshooting scripts when they do not perform efficiently, and so forth. The upgrade features 60 minutes of work and if a specific task requires less time, the rest of the minutes shall be available for the future and will be listed in the VPS billing CP. You can use the Installation & Troubleshooting service either as an individual upgrade or as an addition to the Managed Services upgrade, which offers thirty minutes of custom work on your server. Thus, you may work on your websites without worrying that you will not be able to use some application or losing time on complex matters.
Installation and Troubleshooting in Dedicated Servers
You may add the upgrade to any one of the dedicated servers
that we offer at any time that you need it. In the event that you need any custom work from our administrators right after your hosting server is prepared, you can get the upgrade during the server signup procedure, or when you need something to be carried out afterwards, you could add the upgrade from your billing CP. The Installation & Troubleshooting service features sixty minutes of work from our administrators on your machine, so in case you experience any difficulties to install a third-party piece of software or some application gives errors and doesn't work the way it is supposed to, our specialists can help you in a very timely manner. If a task takes less than one hour, the remaining time shall be available for future tasks and you'll be able to see it inside the billing area. This upgrade is suitable in the event that you don't have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you run out of the thirty minutes custom work it provides.