A ticketing system is the most widely used medium of communication that web hosting providers offer to their customers. It is most often part of the billing account and is the most effective way to deal with an issue that takes some time to examine or that has to be forwarded to an administrator. In this way, all responses supplied by either party will be stored in one and the same location in case somebody else wants to work on the given issue and the information already exchanged in the ticket will be available to all parties. The disadvantage of deploying a ticketing system with most web hosting platforms is that it is not part of the web hosting Control Panel, which means that you will need to log in and out of no less than two accounts in order to carry out a certain task or to touch base with the company’s client support staff. If you would like to manage several domains and each one is hosted in its very own account, you will need to use an even larger number of accounts at the same time. In addition, it can take a considerable length of time for the hosting provider to respond to your ticket requests.